Polo Neck Designs are completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us at
Making A Purchase
Making a purchase could not be easier. Just browse our Shop,
and click on any items that you wish to buy and put them into
the shopping basket. After you have finished your selection,
click on "Order" and you will be asked for a few details that
we need to be able to satisfy the order. We accept credit
card payment. If you are shopping from North America or anywhere
else, place your order and your credit card company will convert
the transaction to US Dollars or your own currency. We accept
Visa and Mastercard. We do not charge for any item until it
is ready to ship. Backordered items are not charged until
they are shipped. You may send your credit card information
via phone, fax, snail mail or over the Internet.
Shipping And Handling
Shipping and Handling are charged at £3.00 per order for single items, £5.00 per order for more than one item in the UK. The rest of the world is charged at cost price.
We reserve the right to send heavy items abroad by Surface
Mail. Delivery Schedule We deliver your order right away.
We will normally send your order to you in 7 business days
. International orders are generally received in under 28
If your item is not in stock, we will back order for you.
You will always be emailed with the option to cancel your
order if you would rather not wait.
Credit Card Security
All credit card numbers are encrypted in the software when
the order is placed using SSL encryption. They are only decrypted
after they reach our computer. They are not held in clear
text on any web site.
We guarantee your satisfaction. All of our products come with
a 30 day no quibble guarantee.
If you need to reach us, please email us on email@example.com,
alternatively, you can call on 01638 731868 (International
+44 1638 731 868) or fax us on 01638 731870 or write to us
at Polo Neck Designs, Batchelors Hall, Kirtling, Nr Newmarket,
Suffolk, CB 8 9HH.
No information you send us (address, credit card details,
etc.) will be made available to any third party. Cookies are
used on this shopping site, but only to keep track of the
contents of your shopping cart once you have selected an item.